Santos Strategy
Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Santos Strategy ("we," "us," or "our") explicitly DOES NOT share, sell, or rent customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information to provide our services and manage client campaigns:

Personal & Customer Information:

  • Name, email address, phone number, physical address.
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.).

B2B Client, Ad Management & Onboarding Data:

  • Platform Access: Delegated access to third-party platforms, including Meta Business Suite, Facebook Pages, and Google Ads, required to build and manage digital advertising campaigns.
  • Verification Data: Valid forms of business or personal identification (ID) and One-Time Passwords (OTPs) strictly collected to verify business identity for software onboarding (e.g., GoHighLevel) and telecom compliance (A2P 10DLC).
  • Financial Data: Payment information and billing authorization details required to process initial setups, ongoing monthly retainers, and automatic recurring payments.

Non-Personal Information:

  • IP address, browser type, device information, and website usage patterns.

2. How We Use Your Information

We use collected data strictly for operational and service delivery purposes, including:

  • Executing our core services: managing digital ad campaigns, direct-response copy, and marketing automations.
  • Processing authorized automatic recurring payments and month-to-month billing.
  • Verifying client identity to establish compliant software frameworks (GoHighLevel) and telecom registrations.
  • Communicating with you about your inquiries, appointments, and support needs.
  • Maintaining records of your communication preferences and consent.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By providing your phone number and opting into our SMS messaging services, you explicitly consent to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in via our web forms or direct communication.
  • We maintain timestamped records of all opt-in actions to ensure compliance.
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable telecom laws.

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying "STOP".
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
  • All opt-out requests are processed immediately.

Message Frequency & Content:

  • Message frequency varies based on your interactions with our business.
  • Messages will be directly related to the services you have requested.

Help & Support:

  • Reply "HELP" for assistance or contact us at [email protected]
  • Customer support is available during regular business hours.

Carrier Information:

  • Standard message and data rates may apply.
  • Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service software, is permitted only to provide the direct service you requested. All other use case categories exclude text messaging originator opt-in data and consent; this information will absolutely not be shared with any third parties.

4. Information Sharing, Disclosure & B2B Confidentiality

We do not sell, rent, or trade personal information. Furthermore, any proprietary B2B data accessed during service delivery (including Meta Business Suite data, CRM lists, ID verification, and ad metrics) is kept strictly confidential. We may share information strictly with:

Service Providers:

  • Third-party vendors who assist in our operations (e.g., automated payment processors, appointment scheduling).
  • SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive.
  • All service providers are contractually obligated to maintain strict confidentiality and security.

Legal Compliance:

  • If required by law, legal process, or to protect our rights.
  • In response to valid law enforcement requests or court orders.

Note: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances, excluding aggregators and telecom providers strictly necessary to deliver the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, B2B platform access, and financial data:

  • Encryption of sensitive data in transit and at rest
  • Secure access controls and authentication mechanisms
  • Regular security assessments and employee training on data protection

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, and measure the effectiveness of our services. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to access, update, or delete your personal information, opt-out of marketing emails by clicking "unsubscribe," opt-out of SMS messages by replying "STOP," and withdraw consent at any time for future communications.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Santos Strategy.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Santos Strategy
Phone: 551-556-2220
Email: [email protected]
Website: https://santosstrategy.com

By using our website and services, you consent to this Privacy Policy.